Privacy Policy

Effective Date: September 19, 2025

ECO-WOOD IMPORTS LIMITED (Registration Number: 15719755) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our educational support services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Educational background and academic goals
• Country of residence
• Service preferences and requirements
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Provide educational support services
• Respond to your inquiries and requests
• Customize our services to meet your needs
• Communicate with you about our services
• Improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist us in operating our website and services
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Objection to processing of your information
• Data portability

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

ECO-WOOD IMPORTS LIMITED is based in England (91 Somerset Road, Bristol, BS4 2HX). If you are located outside England, your information may be transferred to and processed in England in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: